Learning to Scale
As your startup grows past a few dozen employees, the “big company disease” starts creeping in. Customers complain about quality issues, everything feels slower than before, employees are less engaged and departments start to fight over resources. And when the business environment starts shifting, you find it increasingly difficult to keep everybody working in concert to adapt to the new situation. How can you keep growing while preserving the energy of the early days? This book presents a proven model, first developed by Toyota and then used by giants such as Amazon or Pixar. This model has brought impressive results across industries, from manufacturing to healthcare, from IT to operations, all over the globe. It also inspired Agile methodologies and the Lean Startup — but however successful these approaches, they only scratched the surface of what was possible.
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